BL
Bonita Lee-Shew
1 reviews | Active since Feb 2014
18 May 2021, 20:45
Refund not paid
A booking through SafariNow was cancelled by the owners of the accommodation on the 19 April. I had already paid a deposit of R5122.50. SafariNow sent a notification of this cancellation and promised to come back to me. Despite several emails I have had no response and no refund. If anyone from SafariNow is reading this I have included my reference booking number in additional information . Please know that I will not rest until my refund is paid.
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Safarinow.com's replyOfficial
19 May 2021, 11:53Hi Bonita
We are sorry to hear of your experience. The refund was completed yesterday and a mail sent through explaining the time frame it may take to reflect on your statement.
We are sorry to hear of your experience. The refund was completed yesterday and a mail sent through explaining the time frame it may take to reflect on your statement.
Safarinow.com's reply19 May 2021, 11:53
Official
Hi Bonita
We are sorry to hear of your experience. The refund was completed yesterday and a mail sent through explaining the time frame it may take to reflect on your statement.
We are sorry to hear of your experience. The refund was completed yesterday and a mail sent through explaining the time frame it may take to reflect on your statement.