Refund for cancelled reservation - non response
I have cancelled a reservation for accomodation with ***. The establishment owner of t Coniston House, Colesberg. has confirmed cancellation and indicated that I should receive my refund from Safari.com. To date no response to my emails and I want my refund back
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Safarinow.com's replyOfficial
19 Dec 2019, 15:39 Hi Coceka Our consultant has reviewed this query and we have confirmed with the property that they will allow us to facilitate a full refund. Please note that our cancellation note stipulates that we will resolve cancellation queries within 5 working days. This cancellation was received on the 17th of December. We will settle the amount of refund to the account provided to us, you should get the confirmation from the bank within a day or two.
Regards
SafariNow
Regards
SafariNow
Safarinow.com's reply19 Dec 2019, 15:39
Official
Hi Coceka Our consultant has reviewed this query and we have confirmed with the property that they will allow us to facilitate a full refund. Please note that our cancellation note stipulates that we will resolve cancellation queries within 5 working days. This cancellation was received on the 17th of December. We will settle the amount of refund to the account provided to us, you should get the confirmation from the bank within a day or two.
Regards
SafariNow
Regards
SafariNow