SM
Siyamthanda M

1 reviews | Active since May 2020

15 Jan 2021, 10:49

Refund

On 28 Dec 2020 I made a booking with safari. I did pay half of my booking.After making a booking they sent me an email that the place is a caravan site and I must bring my own caravan or a tent. Immediately after that I did cancel the booking because i dint have a caravan or a tent. I got an email that my booking is cancelled. But now even today I have not recieve my refund. Call center it is automated where they are telling me to send emails. And emails they dont respond at all.

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Replies (1)
Safarinow.com
Safarinow.com's reply15 Jan 2021, 16:59
Official
Hi Siyamthanda

We are investigating the query. We still require confirmation from this property about the amounts that are applicable for refund.