JG
Jaco G
1 reviews | Active since Apr 2020
08 Apr 2020, 09:52
Refund
I was promised a full Refund on my booking on the 19th of March 2020. (Enquiry #***3). Today April 8 I still have not received a refund. How is it possible to take this long the do the refund. Please could I have some feedback.
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Replies (2)
Safarinow.com's replyOfficial
12 Apr 2020, 22:35Hi Jaco,
Apologies for the delay. We unfortunately had a backlog due to the developments with COVID that left us with many queries and follow ups. We have since spoken directly. Our apologies once again for the inconvenience.
Regards
Yvonne
Apologies for the delay. We unfortunately had a backlog due to the developments with COVID that left us with many queries and follow ups. We have since spoken directly. Our apologies once again for the inconvenience.
Regards
Yvonne
Safarinow.com's reply12 Apr 2020, 22:35
Official
Hi Jaco,
Apologies for the delay. We unfortunately had a backlog due to the developments with COVID that left us with many queries and follow ups. We have since spoken directly. Our apologies once again for the inconvenience.
Regards
Yvonne
Apologies for the delay. We unfortunately had a backlog due to the developments with COVID that left us with many queries and follow ups. We have since spoken directly. Our apologies once again for the inconvenience.
Regards
Yvonne
JG
Jaco G's updateReviewer Update
14 Apr 2020, 07:41Thank you for sorting this out I understand there are allot of cancellations.
JG
Jaco G's update14 Apr 2020, 07:41
Reviewer Update
Thank you for sorting this out I understand there are allot of cancellations.