DK
Dineo K

1 reviews | Active since Jan 2017

20 Nov 2020, 13:19

Poor service

I am very disappointed with Safarinow.I have been booking through them for years now but this time I am not getting any service at all.I made a booking 17/11 and I got a discount voucher for booking on a Tuesday.I app**** the voucher no when I checked out.It took 2 days for my booking to be confirmed and when it was finally confirmed,the discount did not go through.I.Have been trying to call Safari,sent endless emails.No communication

0
Replies (2)
Safarinow.com
Safarinow.com's reply20 Nov 2020, 14:11
Official
Hi Dineo
We'd love to investigate this query and of course will give the service you have always had.
Please send me your email to yvonne at *** with your booking number and I'll sort that out.
DK
Dineo K's update20 Nov 2020, 15:54
Reviewer Update
Hi Yvonne
Thanks for the response,I have sent you an email on *** with my booking number