GB
Gerald B
1 reviews | Active since Nov 2012
12 Sept 2022, 10:00
Poor booking allocation from Safari.now
I paid for a holiday place 28 Andrew in Barberton when I called they informed me the place was fully booked. I sent immediately to cancelations@safarinow and no feedback. I had to book another place. I still haven't received news for a refund. Cannot phone them as the auto voice only directs to emails responding. Poor
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Replies (1)
Safarinow.com's replyOfficial
12 Sept 2022, 10:18Hi Gerald
Bookings are subject to availability until the property confirms the booking. In this case, the property came back and declined the booking. A R1 authorization fee has been processed but will reverse back to your card in a few days. As this booking was declined, no further payment was charged to your card.
Kind regards,
Safarinow.com
Bookings are subject to availability until the property confirms the booking. In this case, the property came back and declined the booking. A R1 authorization fee has been processed but will reverse back to your card in a few days. As this booking was declined, no further payment was charged to your card.
Kind regards,
Safarinow.com
Safarinow.com's reply12 Sept 2022, 10:18
Official
Hi Gerald
Bookings are subject to availability until the property confirms the booking. In this case, the property came back and declined the booking. A R1 authorization fee has been processed but will reverse back to your card in a few days. As this booking was declined, no further payment was charged to your card.
Kind regards,
Safarinow.com
Bookings are subject to availability until the property confirms the booking. In this case, the property came back and declined the booking. A R1 authorization fee has been processed but will reverse back to your card in a few days. As this booking was declined, no further payment was charged to your card.
Kind regards,
Safarinow.com