BB
Beverley B

1 reviews | Active since Nov 2021

22 Nov 2021, 16:21

Pathetic service from Safarinow.com

This is the second time I have booked a place and paid the deposit, only to be send an email from the host stating that they are unfortunately fully booked and have no place for me. I am going away in 4 days, and don't currently have accommodation, and it is frustrating, because there is no one to talk to and there is no replies on emails that I send. I would advise people to rather stay away from Safarinow.com and anyone advertising their accommodation, should rather use more professional companies

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Replies (3)
Safarinow.com
Safarinow.com's reply22 Nov 2021, 16:25
Official
Hi Beverley

An agent will contact you shortly for more information so that we can understand what has transpired.
BB
Beverley B's update23 Nov 2021, 12:03
Reviewer Update
Good afternoon,
I would like to thank Dalene Abrahams (Safarinow.com Agent) for coming back to me and going out of her way in order to find alternate accommodation for us. I do still however feel that Safarinow.com, should have an agent available that can take queries, as had I not posted on hellopeter, I would still be battling to get hold of someone.
Safarinow.com
Safarinow.com's reply23 Nov 2021, 12:28
Official
Hi Beverley
Thank you for your feedback. Dalene had picked up the query via our emergency mailbox and was already looking into the query and we're glad she was able to assist you.