SH
Shareebah H
1 reviews | Active since Dec 2014
26 Feb 2016, 06:56
Pathetic service
Made a booking through you, made a deposit!!! On arrival at the place I booked I had to hear that I no booking was made. I drove over 450km, tired and my kids was so beyond tired and to find out that there was no payment or booking made!!! I had to end up paying the full amount! I want the full amount that I paid to you in my account!!!! I will surely not use your services again!!!
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Replies (1)
Safarinow.com's replyOfficial
26 Feb 2016, 11:27Hello Kallid met salut,
Thank you for bringing this matter to our attention.
As per your telephonic conversation with our Finance Department the Establishment is refunding you directly as we have made payment to them.
The matter is being attended to urgently.
Please accept our apology for any inconvenience caused.
Kind regards
Tracey
Safarinow.com
Thank you for bringing this matter to our attention.
As per your telephonic conversation with our Finance Department the Establishment is refunding you directly as we have made payment to them.
The matter is being attended to urgently.
Please accept our apology for any inconvenience caused.
Kind regards
Tracey
Safarinow.com
Safarinow.com's reply26 Feb 2016, 11:27
Official
Hello Kallid met salut,
Thank you for bringing this matter to our attention.
As per your telephonic conversation with our Finance Department the Establishment is refunding you directly as we have made payment to them.
The matter is being attended to urgently.
Please accept our apology for any inconvenience caused.
Kind regards
Tracey
Safarinow.com
Thank you for bringing this matter to our attention.
As per your telephonic conversation with our Finance Department the Establishment is refunding you directly as we have made payment to them.
The matter is being attended to urgently.
Please accept our apology for any inconvenience caused.
Kind regards
Tracey
Safarinow.com