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felicia F
1 reviews | Active since Dec 2015
04 Dec 2015, 09:29
not responding to e-mails and phone calls
made a booking through safarinow and received a call from the establishment that was booked for me that they have not been paid although me paying the deposit.Trying to contact safarinow via e-mail and phone call but no luck.Would they please get back to me asap so I know whats happening.
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Replies (1)
Safarinow.com's replyOfficial
04 Dec 2015, 10:38Hello feliciaflorence0,
Hi Felicia
We apologise for the inconvenience cased to yourself.
We were awaiting documentation from the establishment which we have now received.
Your booking is confirmed and we trust you will have an enjoyable stay there.
Regards
Yvonne Matambo
Customer Service Manager
Hi Felicia
We apologise for the inconvenience cased to yourself.
We were awaiting documentation from the establishment which we have now received.
Your booking is confirmed and we trust you will have an enjoyable stay there.
Regards
Yvonne Matambo
Customer Service Manager
Safarinow.com's reply04 Dec 2015, 10:38
Official
Hello feliciaflorence0,
Hi Felicia
We apologise for the inconvenience cased to yourself.
We were awaiting documentation from the establishment which we have now received.
Your booking is confirmed and we trust you will have an enjoyable stay there.
Regards
Yvonne Matambo
Customer Service Manager
Hi Felicia
We apologise for the inconvenience cased to yourself.
We were awaiting documentation from the establishment which we have now received.
Your booking is confirmed and we trust you will have an enjoyable stay there.
Regards
Yvonne Matambo
Customer Service Manager