VD
Vanessa D

1 reviews | Active since Feb 2018

09 Apr 2020, 18:16

No response to cancellation request send on 2nd of April 2020.

My sister who lives in Romania has asked to cancell a reservation she made due to covid 19 and international travel bans. Booking ***0. She emailed Safarinow on the 2nd of April requesting a full refund as she is giving over 60 days notice. So far no one has responded and it's been over a week. Please can someone respond and assist her with her cancellation and refund. Regards Vanessa

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Replies (2)
Safarinow.com
Safarinow.com's reply15 Apr 2020, 10:05
Official
Hi Vanessa

We have emailed you to request further information.

Regards
SafariNow
Safarinow.com
Safarinow.com's reply24 Apr 2020, 12:07
Official
Hi Vanessa

Thank you for your patience. As discussed we have now resolved this query and look forward to you booking with us again in future.