LT
Louise T
1 reviews | Active since Jun 2020
19 Jun 2020, 12:36
NO RESPONSE, NO REFUND
I had a booking for easter weekend and I cancelled the reservation in March. I was advised that the refund will be made to my card. To date I have still not received my refund. I have sent several emails to cancellations and *** but no one is replying. I have used Safarinow for over 10 years and now this is the treatment that I get? What happened to the great service?
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Replies (2)0
Replies (2)
Safarinow.com's replyOfficial
24 Jun 2020, 09:48Hi Louise
I have been in direct contact with you to resolve this query. Apologies for the delay in resolving the query.
Regards
Yvonne
I have been in direct contact with you to resolve this query. Apologies for the delay in resolving the query.
Regards
Yvonne
Safarinow.com's reply24 Jun 2020, 09:48
Official
Hi Louise
I have been in direct contact with you to resolve this query. Apologies for the delay in resolving the query.
Regards
Yvonne
I have been in direct contact with you to resolve this query. Apologies for the delay in resolving the query.
Regards
Yvonne
LT
Louise T's updateReviewer Update
25 Jun 2020, 13:23Dear Yvonne
Thank you for resolving the issue, I have received my refund. I really never want to go this route again and I will continue to support safarinow.
Regards
Louise
Thank you for resolving the issue, I have received my refund. I really never want to go this route again and I will continue to support safarinow.
Regards
Louise
LT
Louise T's update25 Jun 2020, 13:23
Reviewer Update
Dear Yvonne
Thank you for resolving the issue, I have received my refund. I really never want to go this route again and I will continue to support safarinow.
Regards
Louise
Thank you for resolving the issue, I have received my refund. I really never want to go this route again and I will continue to support safarinow.
Regards
Louise