MR
Maretha R
1 reviews | Active since Aug 2010
18 Oct 2021, 09:54
No response from SafariNow
I received a booking enquiry on Friday 15 October. The guest accepted the quote and paid a deposit. However, the booking was not automatically confirmed as usual and the guest and I sent various emails to SN attaching the proof of payment. There is no way that you can phone them to sort out the problem and they take ages if at all, to respond to e-mails. This is very frustrating because I cannot finalise the booking and the guest does not know if her payment was received.
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Safarinow.com's replyOfficial
18 Oct 2021, 10:16Hi Maretha,
We apologize for the delay, we picked up a technical issue with one of our banks which resulted in a delay of some payment allocations. This has now been resolved and you should receive a request to confirm the booking shortly if you have not already.
We apologize for the delay, we picked up a technical issue with one of our banks which resulted in a delay of some payment allocations. This has now been resolved and you should receive a request to confirm the booking shortly if you have not already.
Safarinow.com's reply18 Oct 2021, 10:16
Official
Hi Maretha,
We apologize for the delay, we picked up a technical issue with one of our banks which resulted in a delay of some payment allocations. This has now been resolved and you should receive a request to confirm the booking shortly if you have not already.
We apologize for the delay, we picked up a technical issue with one of our banks which resulted in a delay of some payment allocations. This has now been resolved and you should receive a request to confirm the booking shortly if you have not already.