No respect for clients and poor service

We booked a 3-4 week trip to Namibia for April/May 2020. Due to lockdown in SA and Namibia, as a result of COVID-19, I had to postpone our trip to 2021. I made use of Lekkeslaap, Travelground and SafariNow.com to book the trip. I had to cancell and postpone 14 bookings. Within 4 days I got confirmation that the bookings was postponed to May June 2021 with both Travelground and Lekkeslaap. Due to 2 businesses closing doors, Lekkeslaap paid me a voucher, that I was able to use as a deposit payment on 2 new bookings. This is now 4 weeks later and to date I had no reply on the 2 x bookings I made with SafariNow.com. I managed to get hold of both the owners and sorted the new bookings out myself. Both were very helpful.