AH
Andrea H

1 reviews | Active since Jul 2020

27 Oct 2021, 09:24

NO CUSTOMER SERVICE AT ALL

NO CUSTOMER SERVICE AT ALL!!!!! I have send an email to cancel my booking, I have received an email stating that my booking has been canceled. I then wanted know when I'm going to be refunded, NO RESPONSE, I have sent several emails - NO RESPONSE - you cannot call them - only emails which they don't reply on!!! I WILL NEVER MAKE USE OF THEM AGAIN AND SURELY NOT RECOMMEND THEM -

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Replies (1)
Safarinow.com
Safarinow.com's reply27 Oct 2021, 10:12
Official
Hi Andrea

The refund was completed on the 26th of October, it may take a few days to reflect on your statement, generally no longer than 5 working days.