EM
Elvis M

1 reviews | Active since Jul 2021

13 Jul 2021, 19:30

No confirmation regarding booking

I paid a deposit on 06 July 2021 for accommodation in December, I have not received a confirmation regarding my booking, even though I sent them countless emails with proof of payment, I have received no response even till today.

0
Replies (1)
Safarinow.com
Safarinow.com's reply14 Jul 2021, 09:22
Official
Hi Elvis

We are investigating the query and will resolve shortly. The payment seems to be allocated to an account usually reserved for instant payments and a direct deposit may have been effected which then created an allocation omission. We will resolve this shortly.

Best regards,