aB
althea B

1 reviews | Active since Apr 2018

23 Apr 2018, 10:14

No Communication from SafariNow

I deposited an amount of R1065 into the SafariNow account on Wednesday, 18 April 2018. There has been no confirmation of payment received and the establishment at which I made the booking by also has not received confirmation of payment from SafariNow. My husband also tried phoning SafariNow but nobody answered. Reference no ********** 0.

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Replies (2)
aB
althea B's update23 Apr 2018, 12:06
Reviewer Update
Safari Now responded fast and sorted out the problem. Thank you Lynette from Safari Now for your great assistance.
Safarinow.com
Safarinow.com's reply23 Apr 2018, 12:22
Official

Hi Althea

Thank you for taking my call earlier and bringing the issue to our attention.

As discussed we were unable to match the payment on our statement to your booking as the ATM deposits at times shorten the reference entered at the ATM.

We have however received your proof of payment and your booking is now confirmed.

Regards

Yvonne Matambo