EB
Edna B
1 reviews | Active since Jan 2013
02 Sept 2022, 08:43
No Communication
We made a booking and paid the full amount via EFT. Proof of payment was sent to Safarinow.com via e-mail more than once and no reply or communication from them. We contacted them on all the e-mail addresses provided and Facebook messenger as well but still no reply.
Helpful (0)
Replies (4)0
Replies (4)
Safarinow.com's replyOfficial
02 Sept 2022, 08:48Good day Edna,
Please note that an agent sent an email this morning advising that they cannot open the attached document and requested that you resend it in a different format.
Kind regards,
Safarinow.com
Please note that an agent sent an email this morning advising that they cannot open the attached document and requested that you resend it in a different format.
Kind regards,
Safarinow.com
Safarinow.com's reply02 Sept 2022, 08:48
Official
Good day Edna,
Please note that an agent sent an email this morning advising that they cannot open the attached document and requested that you resend it in a different format.
Kind regards,
Safarinow.com
Please note that an agent sent an email this morning advising that they cannot open the attached document and requested that you resend it in a different format.
Kind regards,
Safarinow.com
EB
Edna B's updateReviewer Update
02 Sept 2022, 09:12Good day,
We received the e-mail from the agent (48 hours later) and re-sent the proof of payment.
Hopefully we will get a response now.
Regards
We received the e-mail from the agent (48 hours later) and re-sent the proof of payment.
Hopefully we will get a response now.
Regards
EB
Edna B's update02 Sept 2022, 09:12
Reviewer Update
Good day,
We received the e-mail from the agent (48 hours later) and re-sent the proof of payment.
Hopefully we will get a response now.
Regards
We received the e-mail from the agent (48 hours later) and re-sent the proof of payment.
Hopefully we will get a response now.
Regards
Safarinow.com's replyOfficial
02 Sept 2022, 10:10Good day,
The proof of payment has been received, thank you. The payment has been allocated to the booking. We do not have control over the time taken for payment to clear across banks. The proof of payment was sent yesterday after 4pm.
Kind regards,
Safarinow.com
The proof of payment has been received, thank you. The payment has been allocated to the booking. We do not have control over the time taken for payment to clear across banks. The proof of payment was sent yesterday after 4pm.
Kind regards,
Safarinow.com
Safarinow.com's reply02 Sept 2022, 10:10
Official
Good day,
The proof of payment has been received, thank you. The payment has been allocated to the booking. We do not have control over the time taken for payment to clear across banks. The proof of payment was sent yesterday after 4pm.
Kind regards,
Safarinow.com
The proof of payment has been received, thank you. The payment has been allocated to the booking. We do not have control over the time taken for payment to clear across banks. The proof of payment was sent yesterday after 4pm.
Kind regards,
Safarinow.com
EB
Edna B's updateReviewer Update
02 Sept 2022, 11:07It was sent AGAIN yesterday after 4pm .
Booking is now sorted.
Thanks
Booking is now sorted.
Thanks
EB
Edna B's update02 Sept 2022, 11:07
Reviewer Update
It was sent AGAIN yesterday after 4pm .
Booking is now sorted.
Thanks
Booking is now sorted.
Thanks