RM
Reyhana M
1 reviews | Active since Jan 2022
13 Jan 2022, 09:19
NO ASSISTANCE NO CUSTOMER SERVICE!!!
I made a booking through them for Sun City accommodation. The system did not prompt me to check the dates before making payment. Now we have the incorrect dates and they DONT HAVE A CONTACT NUMBER for me to call and make these changes. I am getting no joy yet I need to stay there this coming weekend. How can a organisation not have a landline number that customers can call them on? I sent an email to *** for a quicker turn around time, yet i still dont have feedback. This is very sad and dissapointing. I need my booking corrected and for someone to give me a call.
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Replies (2)0
Replies (2)
Safarinow.com's replyOfficial
13 Jan 2022, 10:18Hi Reyhana
The booking summary does appear on the right hand side of the payment page. We are working on your query to change the booking dates.
The booking summary does appear on the right hand side of the payment page. We are working on your query to change the booking dates.
Safarinow.com's reply13 Jan 2022, 10:18
Official
Hi Reyhana
The booking summary does appear on the right hand side of the payment page. We are working on your query to change the booking dates.
The booking summary does appear on the right hand side of the payment page. We are working on your query to change the booking dates.
RM
Reyhana M's updateReviewer Update
13 Jan 2022, 15:45I received a call from Grant at SafariNow.com.
He was so professional and assisted me without delay.
He was so professional and assisted me without delay.
RM
Reyhana M's update13 Jan 2022, 15:45
Reviewer Update
I received a call from Grant at SafariNow.com.
He was so professional and assisted me without delay.
He was so professional and assisted me without delay.