Neptune's Isle accomodation

Be warned about this booking agency. There is absolutely no service for valid complaints. I had booked accomodation at Neptune's Isle in Cape Town and on arriving found the place run down, torn furniture and non-functioning and dangerous stove. No WiFi as promised. I complained in writing, to no avail. They did not even bother to confirm the receipt of my complaints, never mind solving the problems. Anybody wishing to see photographs as valid evidence of my complaints, please contact me at: *** Or phone me under *** R. Vollmerich Anton Köck Str. 32 82049 Pullach/Germany Stay away from Safarinow, they are useless and of no help, to put it mildly.