Monies not paid over to hotel

Item: Safarinow.com
Rating: 2
Author: johlene W

i booked my holiday for December through safari however i used incorrect ref number BUT I immediately emailed Safari and advised them of this. I also contacted Notthingham Hotel however now 3 weeks later safari has still not paid the monies over to notties hotel!!! What is going on. Will never book through them again. Marlene Horn ***

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Replies (1)

Safarinow.com's replyOfficial

28 Apr 2015, 09:18

Hello Johlene1,

Thank you for taking the time to speak with me this morning.

I apologies for the inconvenience this has caused you. The hotel has confirmed that your booking is in order. Your dates have been amended and payment to them is scheduled for today. I have also resent your booking confirmation reflecting the correct dates.

Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***

Safarinow.com's reply28 Apr 2015, 09:18

Official