MW
Marie W

1 reviews | Active since Apr 2010

30 Oct 2020, 09:17

********** !! Safrinow.com

Safarinow.com absolutely a *******. Have to cancel booking due to cancellation of event but no replay for over a month now. Send tuns of emails, tried phoning, no joy! Please be aware everyone!!!! Quick to take money for booking, but no refunds, our money gains interest in their account.

They are committing *****, cancellation terms from their terms and conditions, states "on receipt of cancellation request Travelstart will refund you in 5 working days" Been a month, not even acknowledgment of cancellation.

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Replies (1)
Safarinow.com
Safarinow.com's reply30 Oct 2020, 09:20
Official
Hi Marie 

We are sorry about this experience please email me your booking enquiry number to yvonne at safarinow dot com