Establishment listed **********ly

E-mail correspondence 16 & 19 October 2015 from your office refers: \As per our phone discussion please be advised that it was brought to our attention only last week from a guest that had tried numerous times to reach the agent but without any success. It has transpired that this agent sent ********** documentation and legally had no rights to the establishment itself and listed it **********ly."<br> This Dec 2015 accommodation was already secured through your website and services"