cL
craig L

1 reviews | Active since Sept 2010

30 Nov 2015, 16:36

Establishment closed it's doors with no info

Made a booking in March for December at Langholm Lodge, I enquired if my reservation was in place only to find out that the establishment has been closed since July! No one has made any attempt to contact me regarding this problem! I sent Safarinow a email no reply, I can't get hold of them via telephone either! Shocking service!!!!! So what now about my deposit and booking?

0
Replies (1)
Safarinow.com
Safarinow.com's reply02 Dec 2015, 08:23
Official
Hello leecraig,

Hi Craig

Please accept our apology for the inconvenience caused with your booking.

We are glad to have found you an alternative and sincerely wish you and your family a fabulous holiday.

Please do not hesitate to contact us should you require any further assistance.

Kind regards
Tracey
Safarinow.com