1 reviews | Active since Jun 2016

06 Apr 2023, 09:08

*****ED BUSINESS

*****ulent service ...inability to contact anybody , useless system. They keep your money and don't pay the service provider and you cannot resolve anything - reference ***6 DO NOT BOOK WITH THESE PEOPLE , YOU WILL BE ****MED.

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Replies (1)
Safarinow.com
Safarinow.com's reply06 Apr 2023, 10:21
Official
Hi Toni
The booker was in contact with the property owner and subsequently SafariNow via our messaging platform and email which is where we correspond. We allocate payments when the funds are reflected in our account, and we requested the booker send us the proof of payment for her booking. On receipt of payment the amount was allocated, and the booking confirmed. Please note that the customer who you have logged a complaint on behalf of was responded to via email. The booking is now confirmed as the funds have cleared and we trust this is resolved. 

Best regards,