Double booking
<p>It seems like it is a general problem that they make double bookings. I booked and paid for accomodation 1 November. The place I booked with only got payment from Safari on 11 November. The booking also did not 'sync', is what the camp where we booked called it. So the accomodation that I booked and paid for was given to someone else. </p>
Hi Elzette
I trust this email finds you well.
The calendar was not synchronized and this resulted in a double booking. I have requested that they be removed from being able to have the request a quote option on the site to avoid this from happening in future.
I have tried to get the owner to facilitate your booking however she was unable to assist with this request.
I have requested an urgent refund from our finance team to avoid any delays.
Once again sincere apologies.
Kind regards
Safarinow.com
Hi Elzette
I trust this email finds you well.
The calendar was not synchronized and this resulted in a double booking. I have requested that they be removed from being able to have the request a quote option on the site to avoid this from happening in future.
I have tried to get the owner to facilitate your booking however she was unable to assist with this request.
I have requested an urgent refund from our finance team to avoid any delays.
Once again sincere apologies.
Kind regards
Safarinow.com