BS
Bulelwa S

1 reviews | Active since Feb 2014

18 Dec 2020, 16:53

Don't ever book through safarinow

Terrible experience with Safarinow booking. Made a booking on 10 Dec and it apparently did not reflect on their side but went off on my side. Still in the process of getting a refund. Now they claim payment was reversed. I will never use them again and I hope that people will learn from this.

0
Replies (2)
Safarinow.com
Safarinow.com's reply18 Dec 2020, 17:18
Official
 Hi Bulelwa
We are sorry to hear of this bad experience with us.

The Agent confirmed that this was worked on today, with regards to the payment being refunded to you.  Your banking details have been received and sent to our Financial Department for a refund.

Thank you
Safarinow.com
BS
Bulelwa S's update18 Dec 2020, 17:24
Reviewer Update
You are always sorry and I have a feeling I will be waiting indefinitely for my refund. I would like to be compensated for this huge inconvenience which was not at all my fault otherwise I will not rest until I expose Safarinow for who they really are and make you trend on social media. You guys think you can just debit my money and get away with it and after a week say that you never received the money. I will make sure that you guys go down for this and that people will stop using safarinow for holiday bookings.