HM
Heleen M
1 reviews | Active since Jun 2021
23 Mar 2022, 07:54
Do not book with Safari Now
I booked a place, paid and then the owner informed me that there was no rooms available. He also told me that this was not the first time it happened. Now they are not responding to my emails and they have also not refunded me. This is unacceptable. You also can't phone them as they don't have a contact number.
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Safarinow.com's replyOfficial
23 Mar 2022, 08:16Good day,
We apologise for the inconvenience as we were unaware of the double booking. The message sent was posted on the timeline to the establishment and not directly to us. One of our agents will be in contact with you to assist with the accommodation based on the email received yesterday.
Kind regards,
Safarinow.com
We apologise for the inconvenience as we were unaware of the double booking. The message sent was posted on the timeline to the establishment and not directly to us. One of our agents will be in contact with you to assist with the accommodation based on the email received yesterday.
Kind regards,
Safarinow.com
Safarinow.com's reply23 Mar 2022, 08:16
Official
Good day,
We apologise for the inconvenience as we were unaware of the double booking. The message sent was posted on the timeline to the establishment and not directly to us. One of our agents will be in contact with you to assist with the accommodation based on the email received yesterday.
Kind regards,
Safarinow.com
We apologise for the inconvenience as we were unaware of the double booking. The message sent was posted on the timeline to the establishment and not directly to us. One of our agents will be in contact with you to assist with the accommodation based on the email received yesterday.
Kind regards,
Safarinow.com