Dishonest and their Internal Policy is a *******

I am a small business looking for accommodation in Swellendam for my workers as we received a project in Swellendam. I did an online enquiry and was sent a quote. I paid the quote and only to find out that we needed to pay and extra R48 per person per day for the full duration. When we tried to cancel they refuse to pay back my money. I lost R36 000,00 and was forced to pay another R20 000,00 just to enter the premise daily.