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I am so disappointed and angry. Yesterday I had to book accommodation for my Father who travelled all the way from Cape Town to Mosselbay and needed a place to overnight. I went on Safari's site and found Purple Gate Accomodation who showed available, I booked and made full payment. When we contacted the host she said she does not accept guests during lockdown,and my Father was a hour away from place. Why do they advertise available and take my money? Safari needs to update their site and be honest with availability of places, because who is now responsible for my refund which I need! And the other problem is you can only contact Host when you make booking that's the only way you get contact details. I've sent emails requesting my money back to Safari they're just MISSING! Can someone please maybe help me with another solution who went through the same thing?