HK
Hannes K

1 reviews | Active since Jan 2012

17 Mar 2016, 10:45

Bad holiday

Don't book holidays from [URL Removed] the places they advertise for there customers are bad very bad. How can they advertise place like Surfers Paradise Big bay beach club. Onder there name and its in this way. Now they want me to phone and cheak if the place are in good condition when i am on leave so i must cancel one day leave to stay there to cheak whats wrong. Where is was supposed to be in order the day i arrived.

0
Replies (1)
Safarinow.com
Safarinow.com's reply17 Mar 2016, 15:56
Official
Hello kuhn,

Thank you for bringing this experience to our attention.

We would like to apologise for any inconvenience caused.

As per our telephonic conversation we are investigating the issue with the establishment and will revert back to you soonest.

Kind regards
Bridgette
Safarinow.com

Best regards,