Bad Attitude URGENT MATTERS NO ASSISTANCE
SAFARINOW EXIST BECAUSE OF ESTABLISHMENT LISTING BEING SUPPLIERS FOR THEM<br> WE ...PUT THE BREAD(COMMISSION TAKEN) ON THEIR TABLE...THEY EXPECT YOU TO DELIVER 5* SERVICE TO LAST LAST MINUTE BOOKINGS<br> THEY DONT ANSWER THEIR PHONES<br> THEY DONT REPLY TO E MAILS<br> THEY DONT SEND YOU CONFIRMATION ON BOOKINGS FROM WHICH THEY GENERATE THOUSANDS OF RAND INCOME!! THE STAFF ATTITUDE OF ATTACK TO DEFEND IS A B S O L U T E L Y UNPROFESSIONAL TO SAY THE LEAST! AFTER I ADVISED THAT I WILL POST A COMPLAINT ON HELLOPETER.COM.....ONLY THEN DID I RECEIVE CONTACT DETAILS FROM THE GUEST. I PHONED A G A I N WAITED AGES AND REQUESTED TO SPEAK TO THE MD OR MOST SENIOR MANAGER TO ADVISE HIM WHY THE GUEST WILL NOT BE GRANTED ENTRANCE 19HOURS FROM NOW....BECAUSE MARCO PULL AN ATTITUDE ON ME WHEN I TOLD HIM THAT THE GUEST HAVE TO PAY THE KEY DEPOSIT. ONLY IF SECURITY FIND PROOF OF THE KEY DEPOSIT THEY WILL SIGN OUT KEYS AND GRANT ENTRANCE....I WILL RATHER NOT REPEAT HIS ANSWER TO ME. WHEN YOU WORK FOR YOURSELF YOU WORK IN BEST INTEREST OF A GUEST WHEN YOU RECEIVE A PAY CHECK YOU DO AS MARCO OPERATE. NOBODY IN SA WILL ACCOMMODATE YOU ON EASTER WITHOUT FULL PAYMENT ON LAST MINUTE BOOKIKINGS. I REQUEST AN APOLOGY.
Hi Maretha
Thank you for bringing the above to our attention.
One of our Team Leaders, Andrea Daniels tried to contact you earlier today with regards to your email query and telephonic conversation with Marco.
Unfortunately she was not able to get in touch with you.
We will continue to try to get in touch with you so that we can best resolve this matter.
Kind regards
Safarinow.com
Hi Maretha
Thank you for bringing the above to our attention.
One of our Team Leaders, Andrea Daniels tried to contact you earlier today with regards to your email query and telephonic conversation with Marco.
Unfortunately she was not able to get in touch with you.
We will continue to try to get in touch with you so that we can best resolve this matter.
Kind regards
Safarinow.com
