MS
MAUREEN S
1 reviews | Active since Mar 2015
17 Mar 2015, 08:46
ASSISTANCE WITH ACCOMMODATION BOOKING
I MADE A BOOKING VIA SAFARINOW AND PHONED TO CONFIRM RECEIPT OF MY DEPOSIT PAYMENT. FAIZA GAVE ME HER DIRECT MAIL ADDRESS SO SHE COULD CONFIRM WITH THE ESTABLISHMENT. THE INITIAL QUOTE RECEIVED FROM THE ESTABLISHMENT (WHICH I ACCEPTED) WAS FOR THE INCORRECT AMOUNT. I WAS NOT AWARE OF THIS, SO WHEN FAIZA CONFIRMED WITH THE ESTABLISHMENT THEY HAD A HIGHER AMOUNT OWING.<br> <br> FAIZA SORTED THE MATTER WITH THE ESTABLISHMENT WITHOUT ANY PROBLEMS AND THEY AGREED TO GIVE ME THE ACCOMMODATION FOR THE INITIAL QUOTE THAT THEY GAVE ME.<br> <br> SHE KEPT ME INFORMED THE WHOLE TIME AND WAS VERY EFFICIENT.<br> <br> THANKS FAIZA
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