WC
Wilma C

1 reviews | Active since Apr 2020

25 Aug 2020, 12:10

A Company that cannot be trusted

After we had to cancel our booking in Durban for June and willing to forfeit 50 percent of our deposit we are still waiting for the payment of the rest of the deposit. Sending emails to them or trying to call them is a waist of time. I WILL NEVER recommend them or make use of them again. I think they are avoiding their clients because they cannot refund all of their clients

0
Replies (3)
Safarinow.com
Safarinow.com's reply25 Aug 2020, 12:14
Official
Hi Wilma

We apologise for this experience. Please send your booking reference to yvonne at safarinow.com
WC
Wilma C's update27 Aug 2020, 10:09
Reviewer Update
Good day Yvonne. Thank you for sorting out the payment of our deposit. We have received it this morning.
Safarinow.com
Safarinow.com's reply27 Aug 2020, 10:35
Official
You're welcome, we're sorry you were frustrated in the process.