Service ???

<p>Originally I had a problem with a new Nikon Scope (not grouping) bought from Safari and Outdoor Stellenbosch which I took in for repairs under guarantee. It was returned to me with "no fault found"?? On 3 October 2017 I had to return it a second time for the same problem (still under guarantee) and was told by Safari and Outdoor that it had to go back a second time to Nikon for them to repair before it could be replaced. With this I was not very happy as 2 Club Champions and myself could not get it to group after "no fault" being found the first time. I promised the staff member with whom I dealt, -that when it is returned and I have the same problem I will destroy it with a 4 pound hammer in front of their business and would videotape to show my displeasure at the service which I received. This delay of exactly three months to date has caused me to have to cancel a hunt which was paid for and also I could not assist a friend to cull any game on his farm due to the drought. I was promised that when it was ready they would contact me and then courier it at no charge. I have checked my mobile - there are no What'app, SMS nor voice mesages to date from Safari and Outdoor advising me that it is ready and I do not feel it is my duty as a customer to contact them.&nbsp;</p>