WS
Wesley S

1 reviews | Active since Mar 2013

24 Jul 2017, 11:00

Big mistake dealing with this company!

<p>I purchased a viehicle and traded in my old one from this company who is part of Safari motors on Voortrekker road, Bellville.</p> <p> </p> <p>After leaving my car, and driving away in the new one, the balance of the old car was going to be paid when i brought in the registration documents.</p> <p>I brought in the docs on 2nd March 2017, and was told they will finalize the payment the same day.</p> <p> </p> <p>A week later, no payment, so i sent a email on 7th march, asking whats happening. They reply the next day (8th) saying the payment is "being processed and should reach you tomorrow or at the latest on Friday"</p> <p> </p> <p>March 14th (Tuesday), still havent heard anything back. Sent another email and stated that should i not recieve payment by Friday, i would have to report the car as ****** by the police, as it was taken with failed promises of payment.</p> <p> </p> <p>I still never heard anything back from them.... so i called and spoke to the owner of Safari Motors explained the case, and after telling him that i am going to the police now, they finaly paid in the money.</p> <p> </p> <p>This was very unprofetional, but its only the start!</p> <p> </p> <p>Later, i recieve 2x R500 fines for my old car in my name, dated March 15.</p> <p>on June 6th, i emailed the dealers about these fines, telling them to please get them changed over out of my name, and also stating that i am not following up on there mistakes, and the last thing i want is a summons for me.</p> <p> </p> <p>June 27th. They have not rep****..... i get a SMS to say that the summons is being proccessed.</p> <p>I emailed them again, telling them to sort out the matter with immediate attention.</p> <p> </p> <p>Today (July 24th) they get one of the accounts ladies to phone me.... nearly 2 months later! Now i have to take time off to go get the fines and go hand deliver it to them, and they dont want to take any responsibility for the poor service and fix there own mistakes!</p> <p> </p> <p>I feel as i have made a terrible mistake dealing with them, and i wish that no one else has to deal with such a awfull company.</p> <p> </p>

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