Great service and delivery time

I've been making use of Sad Robot for the past 3 years now and it's not always that people get credit for doing something right. I just want so say thank you to the team running Sad Robot for doing a great job. Great service, no hustle, I never have to phone and follow up on where my order is and how far it is from complete etc. Thanks guys, and keep up the great work. \Thumbs up!""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;247593;357;16;2;1;1;5;3;5;NULL;NULL;NULL;15/10/14 10:00;15/10/14 8:32;Being held ransom to contract;6,90E+12;;***;Job Nos. ***. Phone had heating problems and back cover started to swell. Phone/contract was only 4 months. Sent in for assessment. Exercised right in terms of CPA to have phone replaced and not repaired. Phone was repaired. Did not accept the repair. Had to go in for assessment again. Finally agreed to replacement. But handset now discontinued. If we want the replacement model we have to pay in extra. Decided that the contract should instead be cancelled. Phoned call centre got quote for cancellation, which was less than the credit passed. Was initially given wrong information at Chatsworth store. Should be able to do the cancellation once credit reflects in their \account\"". After credit reflected in their account"