WORST SERVICE AND *********** AGENTS!!! UNYET WE CANT WORK IF WE DONT HAVE THIS!

Absolutely appalled by the services received from your call center agents who clearly lack any customer service or information on your institute’s processes. My annual and registration fees were paid on October 10th and to date I have received no update regarding this.

When I call your call centre all I am told is to wait 6-8 weeks for my certificate despite me having already waited 6 weeks since payment. Every time I questioned why an additional 6-8 weeks waiting time she continued to cut the call. Having called back 5 times after continuous call cutting, I gave up and still do not have any information regarding this!!!

I do not think your agents realise the ramifications of a 12-week delay in registration finalisation in relation to our job being on the line!!!!