Service dilivary

Good day I m a member of Saccawu I m not even sho how it works but we are paying them each and every month yes we do have our shoptuward but not even a single month will they come to us and check how are things going but we are paying them we are not even skiping a single month if now one is calling they are not even doing their checks atleast one after 2 months then if we have anyproblems we will address it with our shoptuward but at least we are not trhouging our money for nothing but even we have shoptuward you need to make time for us also y do we need to pay you for .just to scare the company that we have a union but its not doing anything for us this is really unfair to me I cant even remember when last did I see our union in our work place come on its been years I thnk last time I saw a union representetive 2013 if not early in 2014