1 reviews | Active since Jul 2016

06 Feb 2019, 12:45

Standard Bank Home Owners Insurance - USELESS

Lodged a claim for a leaking pipe and resulting damages. Service providers for resulting damages (ceiling and floor) have been, but still cannot get a plumber to fix the cause of the problem. Impossible to get hold of anyone at STB call centre. 3 x on hold for 17 minutes after eventually giving up. Asked for multiple call backs, no response. This is absolutely ridiculous. How am I meant to resolve an urgent issue when it's impossible to get hold of anyone??

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Replies (1)
South African Bureau of Standards
South African Bureau of Standards's reply01 Mar 2019, 10:40
Official
Hi Marcia,

We are the South African Bureau of Standards. Have you been trying to contact our call center or Standard Bank?

Regards,
SABS