Very poor, wouldn't do it again

Honestly, if I had to do it again I wouldn’t use them! In my opinion, their construction quality was horrible. Being a retired builder, I had to supervise the construction of my own house. There were footings missing on load bearing walls, incorrectly framed doors, and walls, flooring joists, and improperly installed trusses. There were so many things done incorrectly and not to industry standards I would not have enough room to list them. All these items were missed by the superintendent and passed by the inspector. If you have no construction experience you wouldn’t notice these issues. Sable’s finish contractors are very good. If you walked in a home that was already finished, the floor, counters, drywall and trim are good. It’s the structural things behind the walls that you don’t see that I would be worried about. I always follow the chain of command with any business. My complaints started with the superintendent, then went to the sales manager, then went to the general manager. The general manager never bothered to call me back or return my email. She didn’t even bother to show up to the two meetings I had scheduled with her and the sales manager. At that point I reached out to the owner of the company. I made 3 phone calls and sent 2 emails to the owner - he also never once took the time to get back to me. I finally got a message through the sales manager stating that the Sable owner said it was not his job to talk to me and didn’t care but wanted the salesman to handle it. I have been in business for 40 years myself, and I have never heard of an owner not being concerned about a customer’s complaint or concerns. From there, I went to the Leighton Township supervisor for help. He got involved and the owner never would call him back for 5 months either. There were many items on the warranty list that took over 1 ½ years to get resolved also. Two of the items, missing insulation in the living room and two improper load bearing posts on the deck never got resolved. I had no choice but to file a claim with the State of Michigan Construction Division (LARA) in order to try and get my house repaired. On my last check they have not responded to the state yet either. In my opinion, this was the poorest quality work that I have ever seen in my 40 years of business. My house is correct because of me supervising the construction. Per company website the owner and general manager are still there but the sales person is no longer there.