JT
Jan T
1 reviews | Active since Nov 2024
16 Nov 2024, 16:58
Highly Irritated Customer
I am writing this report to express my dissatisfaction on Hellopeter. I paid for a 3kVA inverter system on 4 April 2024. Today is 16 November, and the item has still not been delivered. After being patient with Sable Energy for over seven months, I am now demanding a refund. One can only believe update emails and excuses for so long.
The administrative staff member is attempting to do her job and is not at fault; however, the company itself fails to deliver. I am not a demanding customer, but by any standard, this situation is unacceptable.
I will certainly not do business with Sable Energy again.
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Replies (4)0
Replies (4)JT
Jan T's updateReviewer Update
19 Nov 2024, 14:57Today, 19 November I had a positive response from Sable Energy offering an upgrade unit. I will keep this post running when delivery takes place to share an update. I am happy with the recent response.
JT
Jan T's update19 Nov 2024, 14:57
Reviewer Update
Today, 19 November I had a positive response from Sable Energy offering an upgrade unit. I will keep this post running when delivery takes place to share an update. I am happy with the recent response.
JT
Jan T's updateReviewer Update
22 Sept 2025, 11:17Follow-up Review – 22 September 2025It has now been nearly ten months since my last review, and regrettably, I must report that I have still not received the inverter unit I paid for in March 2024. Despite repeated assurances and a string of excuses from Sable Energy, no meaningful progress has been made. I have reached the point where I feel my patience and good faith have been taken for granted—if not outright disregarded.Since making payment, I have contacted Sable Energy via email and WhatsApp at least twice a month, consistently seeking a resolution. Yet each attempt has been met with vague promises, shifting timelines, and ultimately, no delivery. I have formally requested a refund, only to be met with further delays and the prospect of forfeiting part of the R29,950 I paid. This is unacceptable.Circumstances have changed significantly since the original transaction, and yet Sable Energy has failed to honour its basic obligation: delivery of the product or a full refund. If you are considering doing business with this company, I urge you to proceed with caution. If you value service, accountability, and respect for your time and money, you may want to look elsewhere.
JT
Jan T's update22 Sept 2025, 11:17
Reviewer Update
Follow-up Review – 22 September 2025It has now been nearly ten months since my last review, and regrettably, I must report that I have still not received the inverter unit I paid for in March 2024. Despite repeated assurances and a string of excuses from Sable Energy, no meaningful progress has been made. I have reached the point where I feel my patience and good faith have been taken for granted—if not outright disregarded.Since making payment, I have contacted Sable Energy via email and WhatsApp at least twice a month, consistently seeking a resolution. Yet each attempt has been met with vague promises, shifting timelines, and ultimately, no delivery. I have formally requested a refund, only to be met with further delays and the prospect of forfeiting part of the R29,950 I paid. This is unacceptable.Circumstances have changed significantly since the original transaction, and yet Sable Energy has failed to honour its basic obligation: delivery of the product or a full refund. If you are considering doing business with this company, I urge you to proceed with caution. If you value service, accountability, and respect for your time and money, you may want to look elsewhere.
JT
Jan T's updateReviewer Update
17 Oct 2025, 14:47Follow-up Review – 17 October 2025
After more than 18 months of chasing shadows, I’ve finally consulted with an attorney. Twice now, I’ve received waybill numbers from The Courier Guy—only to have the order abruptly cancelled each time, with no coherent explanation. Enough is enough. Sable Energy has wasted my time, tested my patience, and delivered nothing but excuses. If you're considering buying from them, do yourself a favour and walk away. The frustration, the delays, the empty promises—it's simply not worth it. Avoid Sable Energy. Unless you enjoy being strung along and **** to.
After more than 18 months of chasing shadows, I’ve finally consulted with an attorney. Twice now, I’ve received waybill numbers from The Courier Guy—only to have the order abruptly cancelled each time, with no coherent explanation. Enough is enough. Sable Energy has wasted my time, tested my patience, and delivered nothing but excuses. If you're considering buying from them, do yourself a favour and walk away. The frustration, the delays, the empty promises—it's simply not worth it. Avoid Sable Energy. Unless you enjoy being strung along and **** to.
JT
Jan T's update17 Oct 2025, 14:47
Reviewer Update
Follow-up Review – 17 October 2025
After more than 18 months of chasing shadows, I’ve finally consulted with an attorney. Twice now, I’ve received waybill numbers from The Courier Guy—only to have the order abruptly cancelled each time, with no coherent explanation. Enough is enough. Sable Energy has wasted my time, tested my patience, and delivered nothing but excuses. If you're considering buying from them, do yourself a favour and walk away. The frustration, the delays, the empty promises—it's simply not worth it. Avoid Sable Energy. Unless you enjoy being strung along and **** to.
After more than 18 months of chasing shadows, I’ve finally consulted with an attorney. Twice now, I’ve received waybill numbers from The Courier Guy—only to have the order abruptly cancelled each time, with no coherent explanation. Enough is enough. Sable Energy has wasted my time, tested my patience, and delivered nothing but excuses. If you're considering buying from them, do yourself a favour and walk away. The frustration, the delays, the empty promises—it's simply not worth it. Avoid Sable Energy. Unless you enjoy being strung along and **** to.
JT
Jan T's updateReviewer Update
22 Jan 2026, 13:35Follow-Up Review 22 January 2026
I ordered a 5kVA inverter from Sable Energy, which was shipped to my home address twice using The Courier Guy. Unfortunately, on both occasions, the unit arrived severely damaged, as it was not properly secured and protected during transit. Although the package itself was wrapped with protective layers, the handling in transit was clearly inadequate. Both units had to be returned to Sable Energy for repairs.This was frustrating, but here is where I wish to commend Sable Energy. They contacted me and offered an upgrade to an 8kVA unit for an additional R4,000. I accepted, as I did not want to wait until 2026 for another replacement. On Saturday, 20 December 2025—which was also Jaco’s birthday—he personally drove over 500 km to deliver the 8kVA unit to me.For that effort, Jaco deserves recognition. His personal commitment showed genuine care for the customer.Maybe Sable Energy is now serious about business and intends to mend relationships. With this act, they might have just won me back as a customer. Time will tell.
I ordered a 5kVA inverter from Sable Energy, which was shipped to my home address twice using The Courier Guy. Unfortunately, on both occasions, the unit arrived severely damaged, as it was not properly secured and protected during transit. Although the package itself was wrapped with protective layers, the handling in transit was clearly inadequate. Both units had to be returned to Sable Energy for repairs.This was frustrating, but here is where I wish to commend Sable Energy. They contacted me and offered an upgrade to an 8kVA unit for an additional R4,000. I accepted, as I did not want to wait until 2026 for another replacement. On Saturday, 20 December 2025—which was also Jaco’s birthday—he personally drove over 500 km to deliver the 8kVA unit to me.For that effort, Jaco deserves recognition. His personal commitment showed genuine care for the customer.Maybe Sable Energy is now serious about business and intends to mend relationships. With this act, they might have just won me back as a customer. Time will tell.
JT
Jan T's update22 Jan 2026, 13:35
Reviewer Update
Follow-Up Review 22 January 2026
I ordered a 5kVA inverter from Sable Energy, which was shipped to my home address twice using The Courier Guy. Unfortunately, on both occasions, the unit arrived severely damaged, as it was not properly secured and protected during transit. Although the package itself was wrapped with protective layers, the handling in transit was clearly inadequate. Both units had to be returned to Sable Energy for repairs.This was frustrating, but here is where I wish to commend Sable Energy. They contacted me and offered an upgrade to an 8kVA unit for an additional R4,000. I accepted, as I did not want to wait until 2026 for another replacement. On Saturday, 20 December 2025—which was also Jaco’s birthday—he personally drove over 500 km to deliver the 8kVA unit to me.For that effort, Jaco deserves recognition. His personal commitment showed genuine care for the customer.Maybe Sable Energy is now serious about business and intends to mend relationships. With this act, they might have just won me back as a customer. Time will tell.
I ordered a 5kVA inverter from Sable Energy, which was shipped to my home address twice using The Courier Guy. Unfortunately, on both occasions, the unit arrived severely damaged, as it was not properly secured and protected during transit. Although the package itself was wrapped with protective layers, the handling in transit was clearly inadequate. Both units had to be returned to Sable Energy for repairs.This was frustrating, but here is where I wish to commend Sable Energy. They contacted me and offered an upgrade to an 8kVA unit for an additional R4,000. I accepted, as I did not want to wait until 2026 for another replacement. On Saturday, 20 December 2025—which was also Jaco’s birthday—he personally drove over 500 km to deliver the 8kVA unit to me.For that effort, Jaco deserves recognition. His personal commitment showed genuine care for the customer.Maybe Sable Energy is now serious about business and intends to mend relationships. With this act, they might have just won me back as a customer. Time will tell.