Complaint

Made order 12/05, R425 for 1box (12 trays) includes delicery 15/5 Made payment R400 ( bank transaction works in R50 an d R100 amounts) 09h09 they confirmed pmt (R25 can be paid cas,on delivery) 09h23 they confirmed delivery comp to pick up order 12h45 I have to pay R200 for insurance , R195 refundeble 16/05 No delivery was made, made multipul calls then got whatsup "BOSS SAID YOU NEED TO PAY FOR AT LEAST ONE MORE BOX" Extra stock was added, not consulting me 14h01 Requeste cancelaition and refund 14h44 "WE WILL CANCELL AND REFUND YOU " 15H01 "ITWILL TAKE A WEEK " 22/05 Phoned spoje to Johnathan who would follow up 12h42 I require proof off pmt 12h42 "OK" 22/05 Refund of R600 still oustanding 12h01 "WE WILL REFUND" 12H01 When? 23/05 Whatsup again - Still no pmt

HAVE NOT HEARD BACK FROM THEM SINCE 22/05 12H01

They advertice but dont deliver and unloafully keep my money that does,not belong to them