Shameful protocol followed by SABC

This year I did not receive a renewal notice, and based on media publications I was expecting a new license system as this has been in the headlines. Then last week I get a demand from VVM saying I need to pay the license and additional. I immediately paid the license (as per last years details as I still haven’t got anything), contacted SABC via email. To date no reply from them, only a follow up from VVM saying they’ve received the payment but I still need to pay them. What am I paying them for? There was no notice received, no renewal received, only a sms from VVM with a link to pay which is also suspicious?!? As a paying customer since I’ve had a tv surely protocol should be followed instead of sending demands via attorneys? I have paid my license, remove the demand and additional charge. If SABC had followed correct procedures payment would’ve been made. Is it how things now are in SA that you only receive attorneys demands without a renewal reminder? Shameful SABC, shameful.