SS
Shailen S
1 reviews | Active since May 2013
09 Feb 2024, 14:35
SABAT not honouring warranty.
I purchased a SABAT battery in January 2022, with a 2 year warranty and the expectation that it would provide reliable performance for at least two years. I started experiencing faults as early as July 2023. Despite making multiple complaints to the retail outlet, Akals Midas in Durban, I have received no satisfactory resolution or assistance. The SABAT representative named Jerry consistently disregarded my concerns and failed to take appropriate action to address the issue.
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Sabat Batteries's replyOfficial
09 Feb 2024, 15:02Hi Shailen,
We sincerely apologise for the inconvenience you've experienced with your SABAT battery. It's certainly not the level of performance we aim to deliver to our valued customers. Please rest assured that we are committed to resolving this matter promptly and to your satisfaction. We will escalate this with the relevant department. A representative from our customer service team will be in contact with you to try and resolve this issue.
Thank you, team SABAT
We sincerely apologise for the inconvenience you've experienced with your SABAT battery. It's certainly not the level of performance we aim to deliver to our valued customers. Please rest assured that we are committed to resolving this matter promptly and to your satisfaction. We will escalate this with the relevant department. A representative from our customer service team will be in contact with you to try and resolve this issue.
Thank you, team SABAT
Sabat Batteries's reply09 Feb 2024, 15:02
Official
Hi Shailen,
We sincerely apologise for the inconvenience you've experienced with your SABAT battery. It's certainly not the level of performance we aim to deliver to our valued customers. Please rest assured that we are committed to resolving this matter promptly and to your satisfaction. We will escalate this with the relevant department. A representative from our customer service team will be in contact with you to try and resolve this issue.
Thank you, team SABAT
We sincerely apologise for the inconvenience you've experienced with your SABAT battery. It's certainly not the level of performance we aim to deliver to our valued customers. Please rest assured that we are committed to resolving this matter promptly and to your satisfaction. We will escalate this with the relevant department. A representative from our customer service team will be in contact with you to try and resolve this issue.
Thank you, team SABAT