TM
Tshenuwani M

1 reviews | Active since Dec 2021

10 Jan 2025, 13:18

Sabat Batteries refused to honour their promises.

I purchased a Sabat battery in August 2023 with a cost around R3000 at Autozone Thohoyandou late November 2024 it started to fail then early December I took it back to Autozone and they said I must leave it and they will call me in less than two weeks, I was left stranded without a battery. Fast forward 2024 January 7th I received a call from Autozone saying an inspector from Sabat rejected my claim and the reason is because it showing some sweat on the outside just like that it was concluded that the blame was me, All I did was buy a battery put in a car as it supposed to be and it started to fail and leak and that could be because of a fault from a factory not being sealed properly causing it to eventually fail. My advice to you all is that STAY FAR AWAY from Sabat batteries as they will not even last half the warranty period they come with and low possibility of it replaced under warranty

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Replies (3)
Sabat Batteries
Sabat Batteries's reply14 Jan 2025, 14:50
Official
Hi Tshenuwani,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you have experienced with your SABAT battery and the warranty process. 
We want to investigate this matter further to understand better and address your concern. We are committed to reviewing your case thoroughly to ensure a fair resolution.


Kind regards,
The SABAT Team
TM
Tshenuwani M's update13 Mar 2025, 19:38
Reviewer Update
Till today am still waiting for the outcome of the investigation 😭. I was told my case is under investigation that was in January
Sabat Batteries
Sabat Batteries's reply23 Apr 2025, 12:19
Official
Hi Tshenuwani,

Thank you for following up, and we’re sincerely sorry to hear that you're still waiting for feedback. We completely understand your frustration — not only with the battery issue itself but also with the delay in resolving your case. 

We’ve escalated your case internally and requested urgent feedback from the team handling your investigation. 
Thank you for your patience, and again, we truly apologize for the delay. 

Warm regards,
 The SABAT Team