poor quality battery.

I purchased a battery from Midas Viking branch in Aug 2020 however the battery went flat, I took the Battery to Taurus (a Sabat distributor/reseller) for a test and charging. Test came back that the battery has a dead cell. I contacted Midas however they refused to replace the battery as their testing unit indicates that the battery was in good condition however needs a charge. ???? I contacted Sabat head office to Which Karabo rep**** via email and a technician came through to test the battery. I showed him the test slips from the Midas Viking store which indicated that battery was in good order/condition as well as the results from Taurus Battery in Lenasia indicating that it is not holding charge. He tested the battery & confirmed that it needed to be replaced due to a dead cell. In summary, 1. I purchased a Sabat battery from Sabat distributors/resellers (Midas Viking). 2. I tested and charged the battery at Sabat distributors/resellers (Taurus Battery Lenasia) I took before and after pics of my battery, it seems some filing/cleaning was done on the terminals. I advised the tech that the car has standard clamps to attach the battery and therefore have to force the clamp onto the terminals. 3. I attempted an exchange as per the warranty of a dead cell within the 25 month period from Midas Viking, they refused 4. I attempted an exchange as per the warranty (as per the techy) of a dead cell within the 24 month period with the test slip from the techy from Midas Golden h/way -Kiasha park, they refused So I have purchased, tested & charged the battery through Sabat distributors and all declined to provide assistance. I have escalated my complaint of Midas to the head office as well, no resolution yet. Rather spend a few extra Rands & go with a company that stands behind their product & warranty.