AB
Andy B
1 reviews | Active since Oct 2017
24 Jun 2025, 10:59
False advertising
We urgently needed a car battery and opted to use AutoX’s online delivery and fitment service, expecting a smooth and reliable experience. During the process, we specifically requested to be contacted via mobile. Unfortunately, all we received was a generic SMS, followed by a flood of emails—none of which helped in the moment. We were left completely stranded until a friend eventually came to our aid.
I genuinely believed AutoX was South Africa’s leading battery provider, but this experience has proven otherwise. Sadly, this will be the last time we rely on either Willard or Sabat batteries.
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Replies (1)
Sabat Batteries's replyOfficial
26 Jun 2025, 15:33Hi Andy
Thank you for your feedback, and we sincerely apologise for the inconvenience caused. We understand how frustrating this experience must have been, especially during an urgent situation.
Your concerns have been escalated to our team to help improve our service. We truly regret that we didn’t meet your expectations and appreciate you bringing this to our attention.If you’re open to it, please share your contact details with us at *** so we can follow up directly.
Kind regards,
SABAT Team
Thank you for your feedback, and we sincerely apologise for the inconvenience caused. We understand how frustrating this experience must have been, especially during an urgent situation.
Your concerns have been escalated to our team to help improve our service. We truly regret that we didn’t meet your expectations and appreciate you bringing this to our attention.If you’re open to it, please share your contact details with us at *** so we can follow up directly.
Kind regards,
SABAT Team
Sabat Batteries's reply26 Jun 2025, 15:33
Official
Hi Andy
Thank you for your feedback, and we sincerely apologise for the inconvenience caused. We understand how frustrating this experience must have been, especially during an urgent situation.
Your concerns have been escalated to our team to help improve our service. We truly regret that we didn’t meet your expectations and appreciate you bringing this to our attention.If you’re open to it, please share your contact details with us at *** so we can follow up directly.
Kind regards,
SABAT Team
Thank you for your feedback, and we sincerely apologise for the inconvenience caused. We understand how frustrating this experience must have been, especially during an urgent situation.
Your concerns have been escalated to our team to help improve our service. We truly regret that we didn’t meet your expectations and appreciate you bringing this to our attention.If you’re open to it, please share your contact details with us at *** so we can follow up directly.
Kind regards,
SABAT Team