WE MISS FLIGHT DUE TO SAA

WE ARRIVED AT THE AIRPORT EARLY . WE WERE IN A QUE TO CHECK IN AT THE SAA COUNTER . WE WHERE TOLD THAT QUE IS CLOSED AND WE MUST GO TO ANOTHER QUE .WHEN WE CAME TO THE COUNTER WE WERE TOLD THE FLIGHT WAS CLOSED , AFTER EXPLAINING THAT WE WHERE IN A QUE AND THEY CHANGE THE QUE WE WHERE ISSUED BORDING PASS AND WENT THROUGH IMMIGRATION .( THE QUE THERE WAS LONG) WHEN WE CHECK THE BOARDS AND IT STATED BOARDINGS , HOWEVER AT 923 THE GATE CLOSED. THEY OFFERED US SEATS ON AIR MAURITUIS FLIGHT WE WAITED AND WHERE TOLD SORRY THEY CANT HELP US WE MUST CHANGE THE TICKET FOR TOMORROW .NOW THEY SAYING WE MUST PAY A DIFFERENCE THIS IS TOTALLY NOT EXCEPTABLE ...WE WHERENOT AT FAULT .SAA MUST SORTOUT THIS MESS