Voyager Miles Complaint - frequent flyer ***7

I am unhappy. On 28 March I booked a ticket for my aunt to fly from Richards bay to JHB (2 April), return on 6 April using my miles. I was advised that there was a shortage of miles (2000) and that I would pay cash difference.I supp**** all my details including credit card details. I called the call centre for this transaction.<br> On 30 March, had not yet heard back from call centre so popped a mail.<br> I was then contacted per telephone on 30 March and advised the transaction did not go through. Went through process again. R750 was deducted from my credit card and a ticket provided with ref 303QUN.<br> When my aunt arrived at airport with a copy of the mail in hand on 2nd April there was no booking.<br> I called the call centre who advised me that the booking had auto cancelled as miles had since expired. I told them to charge credit card and do what they have to to get my aunt on the plane.<br> My credit card was debited another R1451.44 and R1750 (30 March) and my aunt checked in using previous ***. The Rbay flight to JHB and return was about R3400 when I checked pricing on website prior to booking through call centre using my miles. I have paid R3,951.44 and used up my miles