Voyager Miles a ****!

On friday 3March 2019 at 19h18 , I received an email advertising an option called JourneyBlitz fro SAA Voyager, offering an opportunity to redeem Voyager miles which would expire 30 March 2019. I though it a great opportunity to arrange for my wife to see her sister in Cape Town as they had not seen each other for almost a year- we stay in Pretoria. From Monday, 11th March 2019 to Wednesday, 13 March 2019, I was kicked off the online system, had to log in several times to redo the same information, lost the preferred flights, and eventually found that despite having sufficient Voyager Miles, I would still have to pay R2374.72 for a return flight from OR Tambo to Cape Town. I found other airlines offering the same flight for way less.

I have been a Voyager Member for more than 10 years and have never redeemed my points- this was the first attempt. How is it possible that my preferred airline wants to take my Voyager Miles and in addition wants me to pay in money after all these years whilst their competitors are offering same for less? What a ****!

By the way, I found out by SAA that I could redeem my SAA Voyager Miles through Mango, but my excitement was short-lived when Mango informed me that my Voyager Number did not exist!

**** upon ****?

Now I have to face my family and explain why I could not keep my promise................